Let’s Shoot The Chirp!

QUESTIONS? CONCERNS? CONTACT US!

GOT A QUESTION?
NO PROBLEM.

At Live Polar, we’re always here to help any way we can. If you have any questions regarding any issue please call us at 833-533-TAPE or email at info@livepolar.com.

FREQUENTLY ASKED QUESTIONS

When will my order ship?

We ship all of our orders the same or very next business day. In any event during the holidays or bad weather, your order may be delayed. Orders with incorrect information or requires an update may also be delayed. For more information, please visit our Shipping Policy page.

Is there a Warranty on your Products?

OF COURSE! The warranty for all unused and unworn products is 30 days from the date of purchase. More information about returns, refunds, and exchanges can be foundĀ here.

There's something wrong with my order, what do I do?

If there is something wrong with your order or products within it, please reach out to sean@livepolar.com and we’d be happy to help you out!

Can you SPONSOR myself, my team or an event?

We sure can! We have some custom options available and we’d be happy to discuss them with you. Please fill out the form at the top of this page or email us at customorders@livepolar.com and we will get in touch with you.

What's with the BEAR?

Well besides being soft and cuddly the Polar bear is our mascot. It’s a symbol of our brand statement “Live to Rise Above”. As a spirit animal, the Polar bear is a protector who exudes strength and endurance while persevering over any obstacle, yes this includes extream cold. At Live Polar, we rise above quality, service, and satisfaction.